Privacy Policy

At Crystal Touch Cleaning LLC (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.

By using our website or requesting our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full Name

  • Email Address

  • Phone Number

  • Property Address

  • Billing Information (when applicable)

  • Service Preferences

  • Appointment Details

  • Any information you provide through contact forms, quote requests, emails, or phone calls.

We may also automatically collect certain technical information, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on the Website

  • Referral Source

  • Cookies and Analytics Data

How We Use Your Information

We use your information to:

  • Schedule and provide cleaning services

  • Respond to inquiries and quote requests

  • Communicate appointment confirmations and reminders

  • Process payments when applicable

  • Improve our website and customer experience

  • Send important service updates

  • Provide customer support

  • Detect fraud and maintain website security

  • Comply with applicable legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze website traffic.

Cookies help us:

  • Remember user preferences

  • Improve website performance

  • Measure visitor activity

  • Enhance your browsing experience

You can disable cookies through your browser settings; however, certain website features may not function properly.

Google Analytics

We may use Google Analytics or similar analytics services to better understand how visitors use our website. These services collect anonymous information such as pages visited, session duration, browser type, and general geographic location.

Google may process this information according to its own Privacy Policy.

Advertising and Marketing

We may use advertising platforms such as Google Ads or Meta (Facebook) Ads to measure campaign performance and improve our marketing efforts.

These platforms may use cookies or tracking technologies to provide relevant advertisements and measure conversions.

How We Share Information

We do not sell your personal information.

We may share your information only when necessary with:

  • Payment processors

  • Scheduling or customer management software

  • Email communication providers

  • Website hosting providers

  • Marketing service providers

  • Government authorities when required by law

All third-party service providers are expected to maintain appropriate safeguards for your information.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your information only as long as necessary to:

  • Provide requested services

  • Maintain business records

  • Resolve disputes

  • Comply with legal and tax obligations

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Withdraw consent where applicable

  • Object to certain processing activities

  • Request a copy of the information we maintain about you

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Crystal Touch Cleaning LLC

Email: contact@crystaltouchcleaningtx.com

Phone: (832) 340-3018

Service Areas: The Woodlands, Spring, Humble, Kingwood, Roman Forest, Porter, Conroe, Texas

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

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